FAQ
Institutional onboarding
- How can I check whether I registered an individual or corporate account?Oct 8, 2026Published on Oct 8, 2026Oct 8, 2026Updated on Oct 8, 2026
- Institutional verification: status, tasks, rejection and information updatesAug 28, 2026Published on Aug 28, 2026Aug 28, 2026Updated on Aug 28, 2026
- What onboarding information is required for a Publicly Traded Company?Jan 31, 2025Published on Jan 31, 2025Aug 11, 2026Updated on Aug 11, 20265
- What onboarding information is required for the government-owned enterprise?Jan 31, 2025Published on Jan 31, 2025Aug 11, 2026Updated on Aug 11, 202611
- What onboarding information is required for a Trust?Jan 31, 2025Published on Jan 31, 2025Aug 11, 2026Updated on Aug 11, 20267
- What onboarding information is required for a family office?Jan 31, 2025Published on Jan 31, 2025Aug 11, 2026Updated on Aug 11, 202612
- Which types of institutions are supported by OKX TR?Jan 29, 2025Published on Jan 29, 2025Aug 11, 2026Updated on Aug 11, 20269
- Know Your Business (KYB) FAQJan 29, 2025Published on Jan 29, 2025Aug 11, 2026Updated on Aug 11, 2026
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Dec 17, 2024Published on Dec 17, 2024Aug 11, 2026Updated on Aug 11, 20261
- How do I check the status of my institutional verification?Oct 10, 2024Published on Oct 10, 2024Aug 11, 2026Updated on Aug 11, 2026
- Beneficial Ownership FAQOct 10, 2024Published on Oct 10, 2024Aug 11, 2026Updated on Aug 11, 2026
- How do I fix errors when submitting my institutional verification?Oct 10, 2024Published on Oct 10, 2024Aug 5, 2026Updated on Aug 5, 20261
- How do I verify an Institutional account?Apr 19, 2024Published on Apr 19, 2024Aug 5, 2026Updated on Aug 5, 202632
- What onboarding information is required for the non-profit organization (NPO)Oct 13, 2023Published on Oct 13, 2023Aug 11, 2026Updated on Aug 11, 20267
- What onboarding information is required for a fund?Oct 13, 2023Published on Oct 13, 2023Aug 11, 2026Updated on Aug 11, 20265
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