- What should I do if my withdrawal was sent to the wrong user ID (UID)?Published on Oct 13, 2025Updated on May 29, 20261
- Address type upgrade FAQPublished on Aug 26, 2025Updated on May 29, 20266
- Regulation On Measures Regarding MASAKPublished on Jul 21, 2025Updated on Jun 13, 2026105
- Account Information Request – MASAK Communiqué (Serial No: 29)Published on Mar 29, 2025Updated on May 29, 20266
- Account Information Request – MASAK Communiqué (Serial No: 29)Published on Mar 29, 2025Updated on May 29, 2026316
- Crypto Asset Withdrawal Limits and Waiting PeriodsPublished on Mar 29, 2025Updated on May 29, 202655
- How to Deposit Under the Travel Rule?Published on Feb 24, 2025Updated on May 29, 20265
- How to Withdrawal Under the Travel Rule?Published on Feb 24, 2025Updated on May 29, 20261
- Travel Rule FAQPublished on Feb 24, 2025Updated on May 29, 20262,281
- How do I request an increase in Turkish lira deposit and withdrawal limits?Published on Feb 19, 2025Updated on May 29, 202616
- How to deposit TRY (App)?Published on Dec 12, 2024Updated on May 29, 2026887
- Why is my withdrawal taking longer than usual?Published on Nov 8, 2024Updated on May 29, 202630
- Why is my accessible balance lower than my funds unavailable for withdrawal?Published on May 13, 2024Updated on May 29, 202651
- Crypto available for withdrawal FAQPublished on Jan 25, 2024Updated on May 29, 202633
- How do I check the status of my returned withdrawal?Published on Jan 3, 2024Updated on May 29, 202612