FAQ

Deposit and withdrawal

Travel Rule FAQ
Published on Feb 24, 2025Updated on Mar 4, 20252,127
How do I request an increase in Turkish lira deposit and withdrawal limits?
Published on Feb 19, 2025Updated on Feb 19, 2025
How do I find my deposit address and tag/memos?
Published on Nov 29, 2023Updated on Jan 9, 202538
How do I select the correct network for my crypto withdrawals and deposits?
Published on Dec 1, 2023Updated on Mar 11, 202555
What could be the reasons your transaction isn't visible?
Published on Oct 17, 2024Updated on Jan 9, 20251
Crypto available for withdrawal FAQ
Published on Jan 25, 2024Updated on Feb 26, 20255
How do I enable allowlist? (web)
Published on Dec 1, 2023Updated on Mar 11, 20252
How do I enable allowlist? (app)
Published on Dec 1, 2023Updated on Mar 11, 20258
How do I make a withdrawal? (web)
Published on Dec 4, 2023Updated on Mar 11, 202510
How do I make a withdrawal? (app)
Published on Nov 30, 2023Updated on Mar 14, 202516
How do I check the status of my returned withdrawal?
Published on Jan 3, 2024Updated on Feb 26, 20251
How do I withdraw Bitcoin (BTC) with the lightning network?
Published on Dec 7, 2023Updated on Mar 11, 2025
Why is my withdrawal taking longer than usual?
Published on Nov 8, 2024Updated on Feb 26, 20254
Why hasn't my withdrawal arrived in the account?
Published on Dec 6, 2023Updated on Feb 26, 202513
Why is it taking so long to withdraw my crypto?
Published on Dec 6, 2023Updated on Feb 26, 20256

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