FAQ
Account management and security
- How do I add my emergency contact?Published on Jul 24, 2025Updated on Sep 8, 2025
- How do I close my account?Published on Mar 5, 2025Updated on Sep 8, 202513
- How do I create passkeys? (web)Published on Feb 6, 2025Updated on Sep 8, 20255
- How do I link an authenticator app?Published on Nov 30, 2023Updated on Sep 8, 202528
- OKX TR Beginner's GuidePublished on Jun 29, 2025Updated on Sep 8, 20255
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Sep 8, 202510
- Passkey FAQPublished on Mar 19, 2025Updated on Sep 8, 2025
- How do I download my account statements?Published on Nov 6, 2024Updated on Aug 16, 20254
- How do I whitelist OKX TR email?Published on Feb 29, 2024Updated on Sep 8, 20256
- How do I transfer/deposit crypto with my sub-accounts?Published on Dec 19, 2023Updated on Apr 1, 202513
- I haven't received the SMS codePublished on Dec 1, 2023Updated on Sep 8, 2025510
- How do I change my authenticator app?Published on Dec 1, 2023Updated on Sep 8, 202579
- How do I change my phone number?Published on Dec 1, 2023Updated on Sep 8, 202538
- How do I reset Two-factor authentication (2FA)?Published on Nov 30, 2023Updated on Sep 8, 202565
- My mobile phone isn't working, what should I do?Published on Nov 30, 2023Updated on Sep 8, 2025151
Showing 1-15 of 27 articles