FAQ
Account management and security
- OKX Shield FAQOct 1, 2026Published on Oct 1, 2026Oct 26, 2026Updated on Oct 26, 2026
- How to set up and use OKX ShieldOct 1, 2026Published on Oct 1, 2026Oct 7, 2026Updated on Oct 7, 2026
- Account closure, automatic closure and cooling-off periodsAug 28, 2026Published on Aug 28, 2026Aug 28, 2026Updated on Aug 28, 2026
- Account closure and cooling-off periodsAug 28, 2026Published on Aug 28, 2026Aug 28, 2026Updated on Aug 28, 2026
- How do I set up Offline Mode?Jul 7, 2026Published on Jul 7, 2026Aug 5, 2026Updated on Aug 5, 2026
- Large Withdrawal Protection FAQJul 7, 2026Published on Jul 7, 2026Aug 5, 2026Updated on Aug 5, 2026
- How do I link my OKX TR account to OKX account?Mar 3, 2026Published on Mar 3, 2026Aug 11, 2026Updated on Aug 11, 202640
- Why is my account restricted and what should I do?Feb 27, 2026Published on Feb 27, 2026Aug 11, 2026Updated on Aug 11, 202622
- What's OKX Security Assistant?Jan 15, 2026Published on Jan 15, 2026Aug 25, 2026Updated on Aug 25, 20263
- How to fix passkey error 50162 on Android devicesDec 4, 2025Published on Dec 4, 2025Aug 26, 2026Updated on Aug 26, 20265
- How do I check on updates to my support ticket?Oct 17, 2025Published on Oct 17, 2025Aug 5, 2026Updated on Aug 5, 20261
- How do I navigate to and customize notification settings?Oct 8, 2025Published on Oct 8, 2025Aug 11, 2026Updated on Aug 11, 20261
- How do I secure my exchange account?Aug 15, 2025Published on Aug 15, 2025Aug 26, 2026Updated on Aug 26, 202610
- How do I add my emergency contact?Jul 24, 2025Published on Jul 24, 2025Aug 11, 2026Updated on Aug 11, 20269
- OKX TR Beginner's GuideJun 29, 2025Published on Jun 29, 2025Sep 2, 2026Updated on Sep 2, 202642
Showing 1-15 of 40 articles