FAQ
Account management and security
- How do I change my login password?Published on Nov 20, 2023Updated on Sep 8, 2025127
- I haven't received the SMS codePublished on Dec 1, 2023Updated on Sep 8, 2025617
- How do I change my phone number?Published on Dec 1, 2023Updated on Oct 23, 202543
- How do I link an authenticator app?Published on Nov 30, 2023Updated on Sep 8, 202531
- How do I close my account?Published on Mar 5, 2025Updated on Nov 17, 202526
- How do I reset Two-factor authentication (2FA)?Published on Nov 30, 2023Updated on Oct 11, 202588
- How do I change my authenticator app?Published on Dec 1, 2023Updated on Sep 8, 202594
- How do I transfer/deposit crypto with my sub-accounts?Published on Dec 19, 2023Updated on Apr 1, 202515
- How do I authorize a new device when I log in?Published on Nov 20, 2023Updated on Sep 8, 2025281
- OKX TR Beginner's GuidePublished on Jun 29, 2025Updated on Dec 22, 20257
- My authenticator app isn't working, what should I do?Published on Nov 30, 2023Updated on Sep 8, 202522
- How do I migrate my email address or phone number to another account? (app)Published on Nov 30, 2023Updated on Sep 8, 202512
- Why is my account frozen and how do I unfreeze it?Published on Nov 20, 2023Updated on Sep 8, 2025185
- My mobile phone isn't working, what should I do?Published on Nov 30, 2023Updated on Nov 19, 2025191
- How do I create passkeys? (app)Published on Nov 30, 2023Updated on Sep 8, 202564
Showing 1-15 of 29 articles