FAQ
Account management and security
- Account closure, automatic closure and cooling-off periodsPublished on Aug 28, 2026Updated on Aug 28, 2026
- Account closure and cooling-off periodsPublished on Aug 28, 2026Updated on Aug 28, 2026
- How do I set up Offline Mode?Published on Jul 7, 2026Updated on Aug 5, 2026
- Large Withdrawal Protection FAQPublished on Jul 7, 2026Updated on Aug 5, 2026
- How do I link my OKX TR account to OKX account?Published on Mar 3, 2026Updated on Aug 11, 202629
- Why is my account restricted and what should I do?Published on Feb 27, 2026Updated on Aug 11, 202622
- What's OKX Security Assistant?Published on Jan 15, 2026Updated on Aug 25, 20263
- How to fix passkey error 50162 on Android devicesPublished on Dec 4, 2025Updated on Aug 26, 20263
- How do I check on updates to my support ticket?Published on Oct 17, 2025Updated on Aug 5, 20261
- How do I navigate to and customize notification settings?Published on Oct 8, 2025Updated on Aug 11, 20261
- How do I secure my exchange account?Published on Aug 15, 2025Updated on Aug 26, 202610
- How do I add my emergency contact?Published on Jul 24, 2025Updated on Aug 11, 20269
- OKX TR Beginner's GuidePublished on Jun 29, 2025Updated on Aug 5, 202637
- Passkey FAQPublished on Mar 19, 2025Updated on Aug 5, 20261
- How do I close my account?Published on Mar 5, 2025Updated on Aug 5, 202644