FAQ
Account management and security
- How do I create passkeys? (web)Published on Feb 6, 2025Updated on Aug 5, 20268
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Aug 5, 202611
- How do I download my account statements?Published on Nov 6, 2024Updated on Aug 5, 20268
- How do I whitelist OKX TR email?Published on Feb 29, 2024Updated on Aug 5, 20269
- How do I transfer/deposit crypto with my sub-accounts?Published on Dec 19, 2023Updated on Aug 13, 202620
- How do I change my phone number?Published on Dec 1, 2023Updated on Aug 5, 202654
- How do I change my authenticator app?Published on Dec 1, 2023Updated on Aug 5, 2026122
- I haven't received the SMS codePublished on Dec 1, 2023Updated on Aug 5, 2026846
- How do I link an authenticator app?Published on Nov 30, 2023Updated on Aug 5, 202640
- My mobile phone isn't working, what should I do?Published on Nov 30, 2023Updated on Aug 5, 2026276
- What is sub-account?Published on Nov 30, 2023Updated on Aug 5, 202616
- How do I reset Two-factor authentication (2FA)?Published on Nov 30, 2023Updated on Aug 5, 2026136
- How do I migrate my email address or phone number to another account? (app)Published on Nov 30, 2023Updated on Aug 5, 202614
- My authenticator app isn't working, what should I do?Published on Nov 30, 2023Updated on Aug 5, 202622
- How do I freeze my account? (app)Published on Nov 30, 2023Updated on Aug 5, 202612
Showing 16-30 of 37 articles