How do I download my account statements?
Published on Nov 6, 2024Updated on Nov 8, 2024
How do I check the status of my institutional verification?
Published on Oct 10, 2024Updated on Oct 31, 2024
How do I fix errors when submitting my institutional verification?
Published on Oct 10, 2024Updated on Oct 31, 2024
What documents are accepted as proof of sources of wealth and funds?
Published on Oct 2, 2024Updated on Oct 19, 20241
How do I verify an Institutional account?
Published on Apr 19, 2024Updated on Oct 2, 202415
Which proof of address (POA) is acceptable for institutional verification?
Published on Mar 8, 2024Updated on Oct 2, 20247
How do I whitelist OKX TR email?
Published on Feb 29, 2024Updated on Oct 2, 20243
Guide to ID and selfie photos for identity verification
Published on Feb 14, 2024Updated on Oct 2, 202425
How do I transfer/deposit crypto with my sub-accounts?
Published on Dec 19, 2023Updated on Oct 2, 20241
I haven't received the SMS code
Published on Dec 1, 2023Updated on Oct 2, 2024101
How do I change my authenticator app?
Published on Dec 1, 2023Updated on Oct 2, 202427
How do I change my phone number?
Published on Dec 1, 2023Updated on Oct 2, 202428
How do I link an authenticator app?
Published on Nov 30, 2023Updated on Nov 21, 20246
How do I verify an individual account?
Published on Nov 30, 2023Updated on Nov 19, 202487
My authenticator app isn't working, what should I do?
Published on Nov 30, 2023Updated on Nov 3, 202418
