FAQ

Deposit and withdrawal

Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on May 13, 2024Updated on Feb 26, 202517
How to deposit TRY (App)?
Published on Dec 12, 2024Updated on Jan 30, 2025199
How do I deposit Bitcoin (BTC) with the lightning network?
Published on Dec 8, 2023Updated on Oct 2, 20241
How do I make a deposit? (app)
Published on Dec 5, 2023Updated on Feb 22, 202541
How do I check the number of block confirmations? (app)
Published on Dec 1, 2023Updated on Feb 27, 20256
How do I check my deposit progress?
Published on Dec 1, 2023Updated on Jan 31, 202519
How do I check the number of block confirmations? (web)
Published on Dec 1, 2023Updated on Oct 2, 20243
How do I make a deposit? (Web)
Published on Nov 30, 2023Updated on Jan 31, 202529
What are untradable assets?
Published on Nov 30, 2023Updated on Dec 20, 20243
What should I do if I accidentally deposit crypto that OKX TR doesn't support?
Published on Nov 30, 2023Updated on Oct 30, 20245
Why is my deposit/withdrawal suspended?
Published on Nov 30, 2023Updated on Oct 2, 20241
Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Published on Nov 29, 2023Updated on Oct 30, 20242
What's a memo or tag?
Published on Nov 29, 2023Updated on Oct 2, 20243
Why hasn't my deposit been credited?
Published on Nov 28, 2023Updated on Jan 31, 202525
Do I need to pay fees for deposit and withdrawal?
Published on Nov 27, 2023Updated on Oct 2, 202414

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