How do I verify an Institutional account?

Published on Apr 19, 2024Updated on Jun 3, 20243 min read6
  1. Open our website at and select Sign up


    Opening sign up page

  2. Insert your email address and you will receive a 6-digit code. Verify your email address by inserting the 6-digit code.

  3. Insert your phone number and you will receive a 6-digit code. Verify your phone number by inserting the 6-digit code.

  4. Read through the agreements and select all the checkboxes then select Next

  5. Create your password and select Next to complete your sign-up

  6. Once your account is created, go to the Overview page and select Verify now to start your institutional verification.

    CT-web-tr-EN-overview-verify now

    Select Verify now from overview page

    Alternatively, you can go to our Verification page and select Institutional verification, then select Verify institution to verify your account.

    CT-web-tr-EN-verification-verify institution

    Select institution verification to start your verification

  7. Fill in the necessary information:

    • Your company type

    • Your company's basic info

    • Your company address information should match your certificate of incorporation or business registration

    • The basic info of the key roles of your company include corporate officers/managers, directors, Ultimate Beneficial Owners (UBOs), and authorized users

    • Scan and upload the required documents to verify the legality and validity of your company

    • Additional information that is needed by local laws and regulations

  8. Read through the agreement and insert your signature, and select Submit to complete your verification

  9. Once all information and documents have been submitted, your application will be reviewed as soon as possible and you will receive an e-mail from us. If there is any additional information and documents requested from you in this e-mail, please provide them in full in response to the e-mail.

  10. If your corporate account application is approved, our team will visit you to sign the Membership Agreement.

  11. After we receive the documents, you can log in to your account and start using it!