FAQ
Account management and security
- How do I link my OKX TR account to OKX account?Published on Mar 3, 2026Updated on May 29, 202618
- Why is my account restricted and what should I do?Published on Feb 27, 2026Updated on May 29, 202616
- What's OKX Security Assistant?Published on Jan 15, 2026Updated on May 29, 20263
- How do I check on updates to my support ticket?Published on Oct 17, 2025Updated on Jun 15, 20261
- How do I navigate to and customize notification settings?Published on Oct 8, 2025Updated on May 29, 20261
- How do I add my emergency contact?Published on Jul 24, 2025Updated on May 29, 20268
- OKX TR Beginner's GuidePublished on Jun 29, 2025Updated on May 29, 202620
- Passkey FAQPublished on Mar 19, 2025Updated on May 29, 20261
- How do I close my account?Published on Mar 5, 2025Updated on May 29, 202633
- How do I create passkeys? (web)Published on Feb 6, 2025Updated on May 29, 20268
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on May 29, 202611
- How do I download my account statements?Published on Nov 6, 2024Updated on May 29, 20267
- How do I whitelist OKX TR email?Published on Feb 29, 2024Updated on May 29, 20268
- How do I transfer/deposit crypto with my sub-accounts?Published on Dec 19, 2023Updated on Apr 1, 202519
- I haven't received the SMS codePublished on Dec 1, 2023Updated on May 29, 2026767
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