Privacy Policy

Published on Dec 1, 2023Updated on May 7, 20244 min read

Last Updated: 01.02.2024

OKX Teknoloji Anonim Şirketi ("OKX TR") offers a range of services to its users on tr.okx.com website and mobile application (collectively “Platforms”). OKX TR undertakes to protect personal data of users (“User Data”) according to this "Privacy Policy" and "Clarification Text on Personal Data Processing" while providing such services.

We obtain your personal data through the Platforms using electronic means and store it in the electronic environments of OKX TR. It is your responsibility to ensure and verify that all the information you provide to us is accurate, complete, and not misleading.

OKX TR, in accordance with the law, may store and process User Data in order to improve services and fulfill its legal obligations; if necessary, OKX TR may share User Data with third parties for the provision of services.

The User Data categories processed by OKX TR are as follows:

  • Identity Data: Includes name, surname, date and place of birth, nationality, type and serial number of the identity card, identity number, signature sample, for Turkish citizens additionally mother's and father's name and T.C. identification number, and other identification information.

  • Contact Data: Includes mobile phone number, email address, and postal address.

  • Location Data: Includes location information.

  • Legal Transaction Data: Includes information in the case file and correspondence with judicial authorities.

  • Customer Transaction Data: Includes the date, type, amount, method, and type of transactions, the method in which the transaction was made, and records of conversations with customer services.

  • Transaction Security Data: Includes the type of your device, its identity, tracking information related to its usage, IP address, information obtained from WLAN, transaction history, access date and time, browser type and version.

  • Financial Data: Includes cryptocurrency balance, wallet number, address, account information, bank account information, movements, balance information, income status, and bank account details.

  • Professional Information Data: Includes professional information like employment status and occupation.

  • Marketing Data: Includes your marketing information.

  • Visual and Audio Data: Includes identification card, identity card, driver's license, passport, residence permit, photographs, video data (visual and audio records) and any type of visual data included on the identity card considered proper by the Ministry for non-Turkish citizens.

  • Biometric Data: Includes selfie images and biometric photos included in official identification cards processed by the facial recognition system.

For detailed information regarding the processing of your personal data by OKX TR, as well as transfer of the same within Türkiye and abroad, please refer to the Clarification Text on Personal Data Processing at tr.okx.com.

We have a separate Cookie Policy that explains our use and purpose of cookies, and we recommend that you read our Cookie Policy here: tr.okx.com

User Data is not used for marketing or product offering without your explicit consent. Commercial electronic messages are only sent to users who provide consent to receive commercial electronic messages. Please refer to the Information Notice About Sending Commercial Electronic Messages at tr.okx.com.

OKX TR implements required technical and administrative measures to protect User Data from unauthorized access. In this context, OKX TR employees may access User Data only on a "need-to-know" basis. In the event of unauthorized access to User Data, the affected users will be informed in accordance with the applicable legislation.

Some electronic services may link to third party sites. If you follow the links to these websites, please note that these websites have their own privacy policies and that we, as OKX TR, do not accept any responsibility or liability under these policies. Please review these policies before providing personal information to these websites. This Privacy Policy does not cover third party environments. OKX TR cannot be held responsible for damages and losses incurred in third party environments.

We may change our Privacy Policy at various times in order to keep it up to date and to bring it into compliance with the relevant legislation. Future changes to this policy will be posted on this page

If you need to contact us, you have various options:

  • You can send us an e-mail at destek@turkiye.okx.com

  • You can send a letter addressed to OKX Teknoloji Anonim Şirketi toEsentepe Mah. Büyükdere Cad. Ferko Signature Blok No: 175 İç Kapı No: 12 Şişli/İstanbul.