How do I make a withdrawal? (app)

Published on Nov 30, 2023Updated on May 22, 20244 min read

There are 2 withdrawal methods on OKX TR:

Getting started

Open your OKX TR app, select Withdraw, and then select withdraw crypto

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Opening withdraw page

On-chain withdrawal

  1. Select crypto to withdraw and on-chain withdrawal method

    CT-app-tr-EN-withdrawal-select crypto

    Select the crypto that you want to withdraw on the Withdrawal page

  2. Complete the withdrawal details below and select Next

    • Fill in Address/domain
      Note: you can enable whitelist mode to protect your assets

    • Select the withdrawal network from available options
      Note: normally the system will automatically match the network for the selected address; if there are multiple networks available, you need to ensure the withdrawal network selected is the same as the deposit network in other exchanges or wallets to avoid any losses

    • Amount
      Note: the withdrawal amount should be more than the minimum amount but can't exceed the limit based on your verification level.

    • Fees
      Note: the network fee can vary between networks and is determined by blockchain

      CT-app-tr-EN-withdrawal-withdrawal onchain details

      Fill in withdrawal details on the on-chain withdrawal page

  3. Complete the 2FA verification and select Confirm, your withdrawal order will be submitted

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    Withdrawal verification for on-chain withdrawal

Note: some cryptos (E.g. XRP) may require tags to complete the withdrawal, which is usually a sequence of numbers. It's necessary to fill in both the withdrawal address and the tag, otherwise, the withdrawal will be lost.

Internal transfer

  1. Select crypto to withdraw and internal (free) withdrawal method

    CT-app-tr-EN-withdrawal-select crypto

    Select the crypto that you want to withdraw on the Withdrawal page

  2. Complete the withdrawal details and select Next

    • Select address type and account info (Phone number / Email / Sub-account / UID) Note: you can enable whitelist mode to protect your assets

      CT-app-tr-EN-withdrawal-withdrawal internal recipient

      Select address type for internal transfer

    • Amount Note: the withdrawal amount should be more than the minimum amount but can't exceed the limit based on your verification level.

      CT-app-tr-EN-withdrawal-withdrawal internal details

      Fill in withdrawal details on the internal withdrawal page

Note: the withdrawal recipient needs to be a verified user, learn more on how you can be verified here.

3. Complete the 2FA verification and select Confirm, your withdrawal order will be submitted

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Withdrawal verification for internal transfer

Note: if you changed your mind, you can cancel the request within 1 minute and no fees will be charged.