- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on Dec 17, 2024Updated on Nov 17, 2025
- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on Nov 17, 2025
- How do I fix errors when submitting my institutional verification?Published on Oct 10, 2024Updated on Sep 9, 20251
- How do I verify an Institutional account?Published on Apr 19, 2024Updated on Sep 9, 202523
- How do I whitelist OKX TR email?Published on Feb 29, 2024Updated on Sep 8, 20257
- Guide to ID and selfie photos for identity verificationPublished on Feb 14, 2024Updated on Sep 9, 2025147
- How do I transfer/deposit crypto with my sub-accounts?Published on Dec 19, 2023Updated on Apr 1, 202515
- How do I change my phone number?Published on Dec 1, 2023Updated on Oct 23, 202542
- I haven't received the SMS codePublished on Dec 1, 2023Updated on Sep 8, 2025611
- How do I change my authenticator app?Published on Dec 1, 2023Updated on Sep 8, 202594
- A beginner's guide to identity verificationPublished on Nov 30, 2023Updated on Dec 31, 2025793
- What is sub-account?Published on Nov 30, 2023Updated on Dec 26, 202511
- My mobile phone isn't working, what should I do?Published on Nov 30, 2023Updated on Nov 19, 2025191
- How do I verify an individual account?Published on Nov 30, 2023Updated on Nov 10, 2025685
- How do I reset Two-factor authentication (2FA)?Published on Nov 30, 2023Updated on Oct 11, 202586
Showing 31-45 of 59 articles