How do I verify an individual account?

Published on Nov 30, 2023Updated on Nov 3, 20253 min read655

To use your individual account, you need to complete identity verification. We require this to keep your account and assets secure.

The verification process ensures the security of the exchange platform and helps prevent fraud and other illegal activities. Once your identity is verified, you can trade, deposit, and withdraw funds.

Identity verification on OKX TR can only be completed through the mobile app.

Step by Step Guide

Open the OKX TR app, go to User Center. Go to Profile and select Identity verification

Open the user center

You can complete your identity verification by following these steps in order:

Identity verification

  • Provide your basic personal information, including your full legal name, date of birth, and T.C. Kimlik Number.

    • Make sure all details match the information on your identification document and are kept up to date.

Verify where you live

  • Provide your country/region, city of birth and your occupation

  • Proof of Address

    • They must meet the following requirements. You can see the detailed information here.

    • Make sure the document is with government-issued barcodes.

Answer a few quick questions

  • We collect this information to better understand your trading volume and income level. Please note that this will not impact your verification process.

Join a video call

To complete your account verification, you will be asked to join a video call. Please have your ID ready and follow the instructions provided by our friendly agent. Our agents are available daily from 9:00 AM to 2:00 AM (UTC+3).

  • ID documents
    We only accept valid, government-issued IDs with chips. They must meet the following requirements:

    • Include your name, date of birth, issue, and expiration date

    • No screenshots of any kind are accepted

    • Legible and with a clearly visible photo

    • Include all corners of the document

    • Not expired

    • ID must with chips

  • Selfies

    • No mask, glasses, and hats

When everything's ready, you can submit your verification application. We'll review it within 24 hours and contact you with the results. If you have any questions, start with our AI chatbot: you can find it in the OKX TR Support Center on the website or in the app. You can also contact our customer support through chatbot.

Disclaimer

This content is provided for informational purposes only and it is not intended to provide (i) investment advice or an investment recommendation; (ii) an offer or solicitation to buy, sell, or hold digital assets, or (iii) financial, accounting, legal, or tax advice. Digital asset holdings, including stablecoins and NFTs, involve a high degree of risk and can fluctuate greatly. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition. Please consult your legal/tax/investment professional for questions about your specific circumstances. Information (including market data and statistical information, if any) appearing in this post is for general information purposes only. While all reasonable care has been taken in preparing this data and graphs, no responsibility or liability is accepted for any errors of fact or omission expressed herein. © 2025 OKX TR Kripto Varlık Alım Satım Platformu A.Ş.

This article may be reproduced or distributed in its entirety, or excerpts of 100 words or less of this article may be used, provided such use is non-commercial. Any reproduction or distribution of the entire article must also prominently state: “This article is © 2025 OKX TR Kripto Varlık Alım Satım Platformu A.Ş. and is used with permission.” Permitted excerpts must cite to the name of the article and include attribution, for example “Article Name, [author name if applicable], © 2025 OKX TR Kripto Varlık Alım Satım Platformu A.Ş.” No derivative works or other uses of this article are permitted.