How do I verify an individual account?

Published on Nov 30, 2023Updated on Jul 7, 20252 min read547

To use your individual account, you need to complete identity verification. We require this to keep your account and assets secure.

The verification process ensures the security of the exchange platform and helps prevent fraud and other illegal activities. Once your identity is verified, you can trade, deposit, and withdraw funds.

Identity verification on OKX TR can only be completed through the mobile app.

Step by Step Guide

Open the

, go to User Center. Go to Profile and select Identity verification

App-OKX TR-mobile landing

Open the user center

You can complete your identity verification by following these steps in order:

STEP BY STEP VERIFICATION ID

Identity verification

  • Basic info
    Provide basic information about yourself, such as full legal name, date of birth, country of residency, etc. Please make sure that it's correct and up to date.

  • ID documents
    We only accept valid, government-issued IDs with chips. They must meet the following requirements:

    • Include your name, date of birth, issue and expiration date

    • No screenshots of any kind are accepted

    • Legible and with a clearly visible photo

    • Include all corners of the document

    • Not expired

    • ID must with chips

  • Selfies
    They must meet the following requirements. You can see the detailed information

    .

    • Your entire face has to be placed within the oval frame

    • No mask, glasses and hats

    • No reflection or glare from photo flash

  • Proof of Address
    They must meet the following requirements. You can see the detailed information

    .

    • Upload a document with your current residential address and legal name

    • Make sure that the entire document is visible and issued within the last month.

    • Make sure the document is with government-issued barcode.

When everything's ready, you can submit your verification application. We'll review it within 96 hours and contact you with the results. If you have any questions, start with our AI chatbot: you can find it in the

on the website or in the app. You can also contact our customer support through chatbot.