How do I change my email?
Self-service tool
For quick access, click the button below:
On the app
Open the OKX TR app, go to User Center, and select Profile
Select User Center at the top left corner
Find Security and select Security center , before selecting Email verification
Select Change email address
Enter your email address in the New email address field
Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email. Enter the code accordingly
Enter the two-factor authentication (2FA) code to continue (if any)
You'll receive an email confirmation in your new email upon successfully changing your email
Note: you're not allowed to perform withdrawal within 24 hours after you've changed your email address.
On the web
Go to Profile and select Security
Find Email verification and select Change email
Enter your email address in the New email field
Select Send code in both the New email verification and Current email verification fields. We'll send a 6-digit verification code to both your new and current email. Enter the code accordingly
Enter the two-factor authentication (2FA) code to continue (if any)
You'll receive an email confirmation in your new email upon successfully changing your email
Note: you're not allowed to perform withdrawal within 24 hours after you've changed your email address.