How do I change my email?
Self-service tool
For quick access, click the button below:
On the app
Open the
, go to User Center, and select Profile
Select User Center at the top left corner
Find Security and select Security center , before selecting Email verification
Select Change email address
Enter your email address in the New email address field
Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email. Enter the code accordingly
Enter the two-factor authentication (2FA) code to continue
Note: select Unable to verify if you can't complete the verification
Select Unable to verify at the bottom of the page
You'll receive an email confirmation in your new email upon successfully changing your email
Note: you're not allowed to perform withdrawal within 24 hours after you've changed your email address.
On the web
Go to Profile and select
Find Email verification and select
Enter your email address in the New email field
Select Send code in both the New email verification and Current email verification fields. We'll send a 6-digit verification code to both your new and current email. Enter the code accordingly
Enter the two-factor authentication (2FA) code to continue
Note: select Unable to verify if you can't complete the verificationYou'll receive an email confirmation in your new email upon successfully changing your email
Note: you're not allowed to perform withdrawal within 24 hours after you've changed your email address.