How do I verify an individual account?

To use your individual account, you need to complete identity verification. We require this to keep your account and assets secure.

The verification process is to ensure the exchange is safe and prevent fraud and other illegal activities. You can trade and deposit / withdrawal after completing your identity verification.

Getting started on the web

Log in to your account at OKX TR web and go to the verification page. You can find it under the profile icon > Verification. On this page, find Individual account and select Continue.

Opening verification page

Getting started on the app

Open the OKX TR app, go to User Center. Go to Profile and select Identity verification

Open the user center

Identity verification

• Basic info
  Provide basic information about yourself, such as full legal name, date of birth, country of residency, etc. Please make sure that it's correct and up to date.

• ID documents
  We accept valid new government-issued IDs, new driving licenses, and residence permits. They must meet the following requirements:

  • Include your name, date of birth, issue and expiration date

  • No screenshots of any kind are accepted

  • Legible and with a clearly visible photo

  • Include all corners of the document

  • Not expired

• Selfies
  They must meet the following requirements:

  • Your entire face has to be placed within the oval frame

  • No mask, glasses and hats

  • No reflection or glare from photo flash

• Proof of Address (if applicable)
  They must meet the following requirements:

  • Upload a document with your current residential address and legal name

  • Make sure that the entire document is visible and issued within the last 3 months.

Note: You can refer to this article to find out more about the accepted POA and check this article for more tips on verifying your selfie and ID.

When everything's ready, you can submit your verification application. We'll review it within 24 hours and contact you with the results. If you have any questions, start with our AI chatbot: you can find it in the OKX TR Support Center on the website or in the app. You can also contact our customer support through chatbot.