How do I deposit TRY? (Web)

You can deposit Turkish Lira (TRY) from your bank account using Havale, FAST, or EFT. To initiate a transfer, you'll need to access your bank account and provide your OKX TR bank account details.

With OKX TR, you can deposit from your individual TRY bank accounts registered in your name only. Electronic methods such as Papara, PTT, PayCell, Ininal, credit card, and ATMs won't be processed. Commercial accounts, joint accounts, foreign currency accounts or accounts belonging to other individuals can't be used. If you have an account with one of our partner banks (Ziraat, Vakıfbank, Şekerbank, Fibabank and İş Bankası), you can deposit via Havale. Havale deposits are instant and available 24/7.

If you have an account that is not with our partner banks, you can deposit via FAST or EFT. You can deposit ₺100,000 or less from any bank supporting FAST transfers 24/7. You can deposit larger amounts or to non-FAST supported banks via EFT during our banking partner's business hours, Monday-Friday 09:00-16:45, excluding public holidays.

If you submit a bank transfer outside of your bank's business hours, there is no additional action needed. Your bank will process it during the next business day. For more information, please contact your bank.

In line with our commitment to ensure the security of your account and funds, a temporary 48-hour restriction will be placed on your crypto withdrawals after your first transaction. Please note that your account will not be subject to any existing buy-sell restrictions or TRY deposit-withdrawal restrictions; the current measure will only apply to crypto transfers.

For information regarding the release date and time of your assets, please visit the asset withdrawal page to check the asset release date and time. While we understand the inconvenience this may cause, it's unfortunately not possible for us to make any exceptions as it's a procedure we follow regionally in accordance with our legal obligations.

How do I make a cash deposit?

Login to your account at our website, go to Assets and select Deposit
Select Turkish Lira to start making cash deposit
Go to Turkish Lira to start making cash deposit
Select your bank and Next to check your bank details and other information
You can copy/scan the IBAN or QR code into your online banking system, select Done and you can continue to initiate a payment with your bank

For the deposit of TRY on the app, visit here.

Funding your account with our partner banks (Havale)

Performing a Havale transfer with our partner banks (Ziraat, Vakif, Şekerbank, Fibabank or İş Bankası) is recommended as it always ensures instant processing and is available 24/7, subject to bank availability. Your TRY deposit should show up in your account within a couple of minutes.

Select either Ziraat, Vakif, Şekerbank, Fibabank or İş Bankası
Read the deposit instructions carefully and take note of the IBAN
Login to your bank account through their mobile app or website
Copy and paste all important details into your banking payment page
Note: ensure your Turkish ID number (TCKN) on your bank account matches the one in OKX TR account for a smooth transaction.
Confirm the deposit transaction from your bank account

Funding your account with other banks (FAST/EFT)

If you don't have a bank account with our partner banks, you can deposit TRY with other banks by transferring TRY via FAST or EFT, subject to bank availability.

FAST Transfers: transfers of ₺100,000 or less from a FAST-supported bank
EFT Transfers: applicable to non-FAST banks (will be processed on business hours, 09:00 - 16:45 on weekdays)

Select Other Banks
Read the deposit instructions carefully and take note of the IBAN
Login to your bank account through their mobile app or website
Copy and paste all important details into your banking transaction page
Note: ensure your Turkish ID number (TCKN) on your bank account matches the one in OKX TR account for a smooth transaction
Confirm the deposit transaction from your bank account
Select Yes on the deposit instructions page to complete the deposit

Frequently Asked Questions

1. Why isn't my TRY deposit reflected in my account yet?

We only accept deposits from your TRY bank accounts registered in your name. If the deposit is not reflected in your account within this time, make sure your bank account is qualified to deposit to OKX TR. Typically, deposits from qualified accounts are reflected in your account immediately. In rare cases, it can take up to 20 minutes.

Deposits from FAST bank of ₺100,000 or less and deposits from Ziraat, Vakıfbank or Fibabank of any amount via Havale will be reflected in your account instantly.
Deposits from non-FAST supported banks (other than Ziraat, Vakıfbank and Fibabank) and FAST-supported banks of more than ₺100,000 via EFT will be processed during business hours, between 09:00 and 16:45 on weekdays.
If your bank transfer takes longer than the time specified using a qualified bank account, it may delay due to a heavy volume of bank transactions. For help, contact us at destek@turkiye.okx.com . Please include your UID and proof of your transaction in your message to our team.
If your deposit has been returned to your bank account, it may be because the TCKN on your bank account doesn't match your TCKN with OKX TR. Deposits may be rejected for other reasons. In such cases, you're able to view the rejection reasons in your transaction history or email.

2. Why am I only able to select certain payment method types?

To comply with local laws and regulations, only select payment methods will be displayed to your account based on the document that you have provided to verify your identity.

3. Why does it say "Cash Deposit Unavailable"?

This means that deposit payment services are currently not available in your region. You can refer to here for more details and we'll keep you updated on any regional expansions.

4. Why do I need to verify my identity before making a deposit?

We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.

5. How do I check my deposit history?

You can review your deposit history on the deposit page:

Web: transaction history on the cash deposit page

CT-app-tr-EN-deposit-fiat deposit history

App: transaction history on the deposit page

Disclaimer
This content is provided for informational purposes only and may cover products that are not available in your region. It is not intended to provide (i) investment advice or an investment recommendation; (ii) an offer or solicitation to buy, sell, or hold digital assets, or (iii) financial, accounting, legal, or tax advice. Digital asset holdings, including stablecoins and NFTs, involve a high degree of risk and can fluctuate greatly. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition. Please consult your legal/tax/investment professional for questions about your specific circumstances. Information (including market data and statistical information, if any) appearing in this post is for general information purposes only. While all reasonable care has been taken in preparing this data and graphs, no responsibility or liability is accepted for any errors of fact or omission expressed herein. Both OKX Web3 Wallet and OKX NFT Marketplace are subject to separate terms of service at www.okx.com.

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