General Risk Declaration Statement

Published on Dec 27, 2023

This General Risk Disclosure Form ("Form") has been prepared to inform clients about  the trading risks related to crypto assets, liquidity risks related to crypto assets, risks related to crypto assets including those related to the transfers of crypto-assets, risks arising from the internet, risks related to trade orders, risks related to trading prices, risks related to taxation, legal and regulatory risks, risks arising from the use of electronic wallets and holding crypto assets on the platform, risks related to monitoring and use of the blockchain network and other risks. This Form may not cover all the risks that may arise from the specific risks related to the crypto asset you will trade, the risks arising from the application and the services defined in the client agreement ("Framework Agreement"). 

Therefore, before you decide to execute your trades, you should analyze, understand and consider all the risks in the market. This Form is also an annex and an integral part of the Framework Agreement you have entered into with OKX TR Kripto Varlık Alım Satım Platformu Anonim Şirketi ("Company" or "OKX TR"). 

This Form can be accessed via the OKX TR’s website.

Warning: The Client must carefully read and review the risks outlined in this Form, which has been prepared based on Annex 1 ("Annex/1") of the Communiqué on the Establishment and Operational Principles of Crypto Asset Service Providers numbered III-35/B.1 ("Communiqué on Operational Principles"), prior to accepting the Framework Agreement. It should be noted that, by signing the Framework Agreement, the Client shall be deemed to have read, understood, acknowledged, and accepted the content of this Form and the risks disclosed herein.

1. General Risks (Communiqué on Operational Principles, Annex/1) 

1.1 Crypto assets may be more volatile assets compared to traditional financial instruments. 

1.2 Public regulation does not imply acceptance and approval of crypto assets as a safe financial instrument.

1.3 Transfers of crypto assets may not be reversible due to the nature of the technology used.

1.4 Crypto assets have their own risks and there is a risk of loss as well as profit as a result of these transactions.

1.5 It is not possible to give guarantees or commitments regarding the prices at which transactions will be realized.

1.6 Crypto assets are stored digitally and can be subject to technological risks.

1.7 Crypto assets are not subject to the investor indemnification provisions set out in Article 82 of the Capital Markets Law.

2.1 Crypto assets are subject to various regulations under the Capital Markets Law and secondary legislation. Crypto assets are generally not considered as local currency, commodities or securities under the Capital Markets Law. Crypto assets are produced, traded and transferred in a digital environment and may be a digital representation of any value. For this reason, there are many risks in transactions with crypto assets, including but not limited to cyber security breaches, restriction of market access, technical failures, termination of the network program, depreciation of crypto assets and risks arising from the savings of project owners.

2.2 Pursuant to Article 3 (2) of the Regulation on the Disuse of Crypto Assets in Payments, issued by the Central Bank of the Republic of Türkiye, it must be noted that the use of crypto assets as a means of payment, whether directly or indirectly, for the purchase or sale of goods or services is prohibited. The responsibility in this regard lies entirely with the Client. Furthermore, crypto assets are generally not subject to any form of public guarantee. 

2.3 Before purchasing  a particular crypto asset, the documents published by the issuers of the crypto asset as well as the related codes and technical specifications should be thoroughly reviewed. In this regard , it is recommended to seek the opinion of experts and authorized persons. It should be noted that the aforementioned documents may be subject to substantial, abrupt, and essential changes, or may not accurately reflect the technically implemented features. OKX TR has no control over, nor any authority to make changes to, these documents, the distributed ledger technology underlying the issued crypto asset, or the smart contract or other software and protocol related to the relevant crypto asset, and these are not under the guarantee or assurance of OKX TR.

2.4 Trading in crypto assets is not suitable, particularly for individuals who (a) have limited financial resources, (b) possess limited investment experience, and/or (c) have a low-risk appetite or low tolerance for potential losses.

2.5 OKX TR may suspend, terminate, or modify its services.

3.1 Crypto asset markets may be  shaped by supply and demand, so the value of crypto assets can be affected by various factors, including speculative and manipulative transactions. In other words, due to the nature of crypto assets, there is a high risk of loss as well as profit. The values in these markets can change rapidly and unpredictably in an instant. Clients are required  to thoroughly research the crypto assets they are going to invest in and, if necessary, obtain professional advice from reliable parties in this regard. Clients must possess the necessary knowledge on this matter. This responsibility lies with the Clients. 

3.2 Crypto assets carry a high degree of risk and are not suitable for many individuals. If the Client’s objective in investing in crypto-assets is to obtain a regular or low-risk return, investing in this market is not recommended. Clients are advised not to make investments in crypto asset markets that they cannot afford to lose in proportion to their income.

3.3 OKX TR acts solely as a platform through which buy and sell orders related to crypto assets are transmitted and does not provide any advice to its Clients regarding the suitability of any transaction, the risk category of the transaction, the tax implications of the transaction, or any other type of advice. Furthermore, OKX TR does not provide any financial, investment, or legal advisory services in connection with the services it offers. 

3.4 In this context, any opinions, news, research, analyses, prices, or other information (if provided) made available on the OKX TR website are presented solely for informational purposes and as general market commentary. Such information does not constitute investment advice, trading recommendations, or any other form of advice. OKX TR makes no warranty or representation regarding the accuracy, reliability, or completeness of such information. Each Client  must independently assess the appropriateness of any transaction by taking into account their own investment objectives, level of experience, and risk appetite.

4.1 Liquidity conditions in crypto asset markets may vary according to the supply and demand balance, the issuance quantity and terms of the crypto asset, the transactions conducted by individuals holding the relevant crypto asset, and other criteria. For this reason, crypto asset markets have variable liquidity levels and price volatility may increase in relation to crypto assets with low liquidity. Therefore, there is no liquidity guarantee for crypto assets, and depending on market conditions, liquidity in the relevant crypto asset may increase or decrease, or there may not be a liquid market where you can sell your crypto asset. OKX TR makes no commitment that the markets for crypto assets will be active and liquid. 

4.2 If there is no buy or sell demand, it may not be possible to purchase or sell the relevant crypto asset; a decrease in demand may lead to a significant drop in prices or a complete loss of value.

4.3 In addition, OKX TR does not make any representations and warranties that the listed crypto assets will continue to be traded in the market at all times. Any listed crypto asset may be delisted or closed for trading by OKX TR in accordance with the relevant legislation and  OKX TR’s listing and delisting procedure. The networks through which a crypto asset is transferred may be restricted or modified.

5.1 Due to the nature of blockchain technology, crypto asset transfer transactions are non-refundable and irreversible after the transaction has been executed. Therefore, it is solely the Client's obligation to check the accuracy of the wallet address from which the transfer is  made. All responsibility arising from the execution of orders placed by the Client rests solely with the Client.

5.2 As crypto asset transfers are non-refundable, the fees to be paid by the customer to the platform for transactions in this context are also non-refundable.

6.1 System errors may occur while trading on our website and/or applications. The Client is aware of the risk that his/her orders may be postponed, delayed or invalidated due to a system failure. 

6.2 The Customer should be aware of the wide range of risks that may arise when using an internet-based system. These risks may be related to hardware, software or internet connection failures.


7.1 OKX TR has no obligation to ensure that the crypto assets you will trade will be traded at the prices determined by you or at the prices in the international arena. In this context, OKX TR does not provide  any price guarantee or commitment, and prices on OKX TR may differ from those on other platforms or from global prices.

7.2 The value of any crypto asset may increase or decrease significantly. Historical performance data of a crypto asset does not constitute a guarantee of its future performance and may not be a reliable indicator thereof.

7.3 In transactions where OKX TR, or a liquidity provider, or a market maker acts as the counterparty, different prices may occur. Trading may also take place outside of OKX TR’s trading environment, in which case the relevant prices may differ from those within the trading environment.

8. Internet Risks

8.1 There are risks associated with using an internet-based trading system on OKX TR’s platform, including, but not limited to, software and internet connection failure, and it is important that you are aware of this. OKX TR accepts no responsibility for any communication failures, interruptions, errors, failures or delays that you may encounter for whatever reason while using the services provided by OKX TR to you.

8.2 In this context, in order to raise customer awareness, but by no means in a limiting manner, some examples of risks that the customer faces may include: malware infection; unauthorized access by third parties to customer information and digital assets; cyber-attacks; artificial intelligence-based attacks; social engineering attacks; crypto asset network failures; computer viruses; any kind of fork event; communication interruptions; system failures; unexpected spikes in transaction volume and delays. In addition, other malware threats such as spyware, trojans, worms and phishing may also emerge that can harm the customer or their devices. These risks and malware threats may result in the loss of the customer’s crypto assets. Besides, such risks change every day with advanced technology and can take on different appearances. 

8.3 The Customer must ensure that the hardware, software, internet connection, and other environmental components they use are free from risks. The risks arising from the aforementioned elements are solely the responsibility of the Customer.

9. Taxation Risks

9.1 Clients may be subject to tax liabilities in accordance with applicable legislation due to their transactions with crypto assets. The Client is solely responsible for knowing and fulfilling its tax obligations. 

10.1 In Türkiye, the legislation being developed regarding crypto assets and distributed ledger technology is still very new, and the legal regulations and regulatory framework in this field -particularly the practices and opinions of the Capital Markets Board ("CMB") and the Financial Crimes Investigation Board of the Ministry of Treasury and Finance ("MASAK"), as well as other relevant regulatory and supervisory authorities, and the jurisprudence of judicial bodies- have not yet become uniform. Therefore, it is possible that changes in the applicable legislation and the practices of the competent judicial and administrative authorities in these areas, and the need to adapt to such changes, may result in losses for Customers.

10.2 Losses and damages may arise as a result of the implementation of decisions, requests, and orders -such as the imposition of a freeze on a Customer’s account- issued by regulatory and supervisory authorities (primarily the CMB and the MASAK), public institutions and organizations, other administrative bodies, judicial authorities, or enforcement offices in relation to the Customer’s crypto assets. OKX TR may take actions such as suspending, freezing, or blocking transactions in response to such third-party requests from these authorities or other financial institutions, or in accordance with applicable legislation or OKX TR’s internal policies, and the Customer acknowledges that such actions may result in various losses, for which OKX TR shall bear no liability.

10.3 The Customer is obliged to fully and accurately comply with obligations arising from know-your-customer ("KYC") rules, remote customer onboarding procedures, compliance requirements regarding the transfer of customer assets, same-name bank account transfer rules, and similar regulations. In this context, delays or non-execution of transactions may occur due to customer errors, additional information and document requests under applicable legislation or internal policies, or requests from administrative or judicial authorities or third parties. The Customer understands that they may incur losses in this regard and acknowledges that OKX TR bears no responsibility for such matters.

11. Risks Arising from Using Wallets and Keeping Crypto Assets on the Platform


11.1 The Client may store the crypto assets acquired through OKX TR in its own cold wallet by transferring them. In this context, in the event that the Client's assets held by OKX TR are stored in the platform wallets, the standards and rules regarding the storage of client assets are applied in accordance with the relevant legislation. 

11.2 There are cases where OKX TR is obliged to transfer client assets to a custodian. The Client is aware that the crypto assets may be stored at the custodian with which OKX TR has an agreement. In this context, the Customer acknowledges that OKX TR bears no responsibility for the outcomes arising from the actions and operations of the relevant custodian institution.

12.1 Since various transactions, such as transfer operations are irreversibly created on the blockchain network, any incorrect transactions executed by the customer during transfers and asset transfers to wallets cannot be reversed or refunded. In this context, the Client accepts full responsibility for all transactions carried out through the platform. 

12.2 OKX TR has no information about whether the transactions are  incorrect or not, and the transactions conducted are entirely the responsibility of the customer. 

12.3 The Client must ensure the accuracy of the information entered in relation to the transactions carried out through the platform and execute the transaction after confirming the accuracy of the transaction. 

12.4 The Platform only provides, from time to time and as specified in the Framework Agreement, the infrastructure that enables access to, use of or, depending on the nature of the services or content of OKX TR, the trading of such services or content. OKX TR in no way guarantees and undertakes the conclusion and timely completion of transactions or the execution and implementation of instructions entered on the Platform. The prices formed on the platform are freely formed. 

12.5 Some crypto assets operate based on "smart contracts" or other types of protocols. Smart contracts and certain similar protocols are mechanisms that run on a blockchain network and automatically execute terms through technology. Smart contracts are relatively new and insufficiently tested technologies. Any error or security vulnerability in the software of smart contracts or the blockchain networks on which they operate may result in the loss of your crypto assets.

I hereby accept and declare that I have read and understood all of the above matters; that I have signed this "General Risk Notification Form" as a result of my free will, without prejudice to my rights to claim and sue for any damages that may arise due to the fault or negligence of the platform during the implementation of these principles, and that I have signed the Framework Agreement and received a copy of the form or can access a copy of this form via the OKX TR’s website.