How do I manually redeem my funds in Arbitrum?

Published on Sep 13, 2024Updated on Oct 19, 20242 min read1

After you've completed your order but haven't received your funds in your account, you can manually redeem it with the following guidelines:

  1. Copy your transaction hash by going to Trade > Swap > Transaction History on the web or app. Choose the transaction, then select Transaction Details to access and copy the transaction hash

    arbitrumredeem-web-1

    Select the transaction details option

    wormholerefund-web-1b

    Copy the transaction hash

  2. Open Arbitrum Tools by selecting the button below, and once you're in; insert your transaction hash, and select Submit:

    Arbitrum Tools
    arbitrumredeem-web-2

    Select Submit to check the transaction status

  3. If your funds are stuck, you'll be prompted to connect your wallet. Select Connect to connect your wallet
    Note: ensure that you've switched the network of your wallet to ARB network

    arbitrumredeem-web-3

    Connect your wallet with ARB network

  4. Once you have connected your wallet, select Redeem to manually redeem your funds

    arbitrumredeem-web-4

    Select redeem to redeem your fund

  5. You can check the status of the redemption in the statement generated

    arbitrumredeem-web-5

    A successful message will be displayed after you have redeemed your funds

Disclaimer

This content is provided for informational purposes only and it is not intended to provide (i) investment advice or an investment recommendation; (ii) an offer or solicitation to buy, sell, or hold digital assets, or (iii) financial, accounting, legal, or tax advice. Digital asset holdings, including stablecoins and NFTs, involve a high degree of risk and can fluctuate greatly. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition. Please consult your legal/tax/investment professional for questions about your specific circumstances. Information (including market data and statistical information, if any) appearing in this post is for general information purposes only. While all reasonable care has been taken in preparing this data and graphs, no responsibility or liability is accepted for any errors of fact or omission expressed herein. © 2025 OKX TR Kripto Varlık Alım Satım Platformu A.Ş.

This article may be reproduced or distributed in its entirety, or excerpts of 100 words or less of this article may be used, provided such use is non-commercial. Any reproduction or distribution of the entire article must also prominently state: “This article is © 2025 OKX TR Kripto Varlık Alım Satım Platformu A.Ş. and is used with permission.” Permitted excerpts must cite to the name of the article and include attribution, for example “Article Name, [author name if applicable], © 2025 OKX TR Kripto Varlık Alım Satım Platformu A.Ş.” No derivative works or other uses of this article are permitted.